Frequently Asked Questions
Here is a list of the most frequently asked questions about ekmPowershop and the services we provide.
Contents |
Sales
- How many items can I have in my shop?
- Do I need to know how to code HTML?
- How long is my commitment?
- How can I take payments from my customers?
- Are there any hidden costs?
- What are the total costs for ekmPowershop?
- How much does ekmpowershop cost in US Dollars?
- Can I have a domain name for my online shop?
- Which payment gateways / payment processors do you support?
- Can I sell "Adult" products using ekmPowershop?
- Why doesn't the payment status of an order match up to my payment gateway?
Using ekmPowershop
- Is it safe for customer to buy from my shop?
- What is the URL/Website Address of my store?
- Can I change the layout of my online store and even make my own?
- What sort of hosting comes with ekmpowershop?
- Is ekmPowershop compatible with Apple Mac?
- Is ekmPowershop compatible with FireFox?
- Can I install a web counter?
- How do I cancel my account?
- Can I suspend or pause my shop?
- How do I change my username?
- How do I change my password?
- Can my shop contain video / music / .pdf files etc?
- Can I add Order Tracking Code?
- Link To New Window
- What is stock control
- Can I list products in multiple categories
Domain Names
- Can I use my existing domain name for both my existing website and my online shop?
- How do I add a domain name to my shop?
- How do I register a domain name?
- How do I transfer in my domain name?
- How do I setup a sub-domain?
- Why is my domain name still not working?
Marketing
- Why am I not listed in the search engines?
- What can a SEO (Search Engine Optimisation) company do for me?
- Can I send a newsletter to my customers?
General
Troubleshooting
- Troubleshooting: problems logging in
- Issues when using URL masking and working with frames
- Why can customers only add 1 item into the cart?
- Why is my Shopping Cart not working correctly when i use Frames?
- Why were no payment details given on an order?
- Why are orders being overwritten?
- Why do I keep getting timed out?
- Error Within Cart Page
- Percentage off specific products
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